Comments on: What is “Other” storage on iPhone or Mac and how do I get rid of it?

By: Rahul Gulia

Rahul Gulia — Tue, 29 Dec 2020 15:29:04 +0000

As i have seen in so many posts regarding this issue. Cleaning up the safari cache, or updating to IOS 14 did not work for me. So every time my other storage goes up, i just restart my ipad/iphone to clear the other storage. I don’t know how, but it does the trick..

By: Norm

Norm — Sun, 29 Nov 2020 03:08:37 +0000

Thank you for writing a great piece on Iphone storage. I have a 16GB Iphone that was full. “Other” was taking 4 GB and System was taking 6 GB. I went through all the steps except wiping my phone clean on my first attempt. “Other” was reduced, I forgot how much, but it returned the next day. On my second attempt something happened and my phone would not turn on, it just kept showing the Apple icon and then would go blank, then show the icon, then blank etc. It would not turn on. I shut down Itunes, unplugged the phone, then turned on Itunes and plugged in the phone. Same thing for a while then I tunes detected the phone had an issue and suggested I wipe it clean. I did, then loaded the back up I made that evening. That process freed up almost 4 GB. Thank you for your help.

By: SK

SK — Mon, 01 Oct 2018 16:05:14 +0000

In reply to Becky. Becky, I think the way out on this one is to connect your iPhone into a computer running iTunes and then doing a restore. That usually cleans up the the "other" space. Remember to backup and then restore.

By: Becky

Becky — Sun, 30 Sep 2018 23:14:42 +0000

In reply to Kate. Kate, did you ever get yours figured out. I did a reset on my iphone se and after the reset before restoring or anything it still shows i have over 11gb on other. i dont see how to fix it.

By: Rick

Rick — Tue, 17 May 2016 17:21:14 +0000

Just to add that restoring from the cloud worked. Thanks to all!

By: Aqua

Aqua — Sat, 14 Nov 2015 05:47:09 +0000

Holding down the home button and power button didn’t work for me. it just showed more ‘other’ rather than have it go down

By: Kate

Kate — Mon, 13 Jul 2015 22:29:52 +0000

In reply to Your Friend. I tried all of these things, including restoring my iPhone, but none of them worked. I still have 4.50 GB of other data on my phone. Any other ideas?

By: AndyBobandy

AndyBobandy — Thu, 25 Sep 2014 14:29:08 +0000

I tried first method – did not work – tried second method and the window “Open iTunes when this iPhone is connected” is grey – I cannot check it or uncheck it.

Now what?

I could back up and restore, but what happens to all my IMs and such? Does all that get saved?

I just don’t want to lose data.

Thanks in advance.

By: jeffmartin

jeffmartin — Mon, 02 Dec 2013 07:04:00 +0000

We all want to delete the data we get on our iPhones sometimes. Whether that’s because you want to keep your Messages app tidy or because a message had something in it you don’t want someone else to see, a simple swipe usually takes care of things.
The most secure way is using professional third-party software like iPhone Data Eraser, which is a reliable and effective tool to smash everything on your iPhone, including musics, contacts, messages, photos, videos, apps, account info, passwords, and other personal data.

By: yalesky

yalesky — Sat, 14 Sep 2013 03:44:06 +0000

it is strictly classified data: NSA files are colored yellow “others”

not uploaded yet – so you have to keep it on your device for now

By: Camilla Deedrick

Camilla Deedrick — Fri, 26 Jul 2013 13:06:44 +0000

This is a super great love here you blog i contents to come.

By: Iiona

Iiona — Mon, 22 Jul 2013 04:03:03 +0000

I followed what the author of this article said, but instead of doing it as new, I just restored the backup and the 3GB of other I had went down to 700MB. Thank you! This was for my iPad2

By: marian

marian — Thu, 11 Jul 2013 03:30:33 +0000

i have barley anything on my iPhone 4 and i cant take pictures, download any apps and basically cant do anything. its really annoying because a friend of mine has the same phone with the same GB but has soo many pictures and lots of apps and still has room! i have 5 apps and like 200 pictures and thats all. barley any music as well. i want to restore my phone and try but i still want my messages! like is there any way to keep your messages?

By: thetruth

thetruth — Sun, 26 May 2013 13:10:03 +0000

This should have been fixed long ago. I watch many movies on my Ipad and whenever I delete one it just turns into other space. I have to disconnect from my computer turn off the Ipad and then reconnect to computer and boot the Ipad. This works for me most of the time. The fact that Apple hasn’t made the fix to this a priority is baffling.

By: totomitak

totomitak — Sun, 19 May 2013 18:50:36 +0000

I just found the best solution to remove all other data in my iPhone4 on iOS 6.0.1. After every new suggested way in internet I just got only fraction of this yellow bar reduced and that was frustrating. Then I thought about Cydia, because my iPhone is jailbroken. First I installed a program called CleanMyI but it also did very small part of the job. Then I found iCleaner. In couple munutes iTunes showed no yello bar at all and I’m finally happy 🙂 Good luck!

By: Nathan

Nathan — Sat, 27 Apr 2013 21:45:21 +0000

In reply to Caroline. Funny, but I have 25GB of space, but AFTER doing the restore, even though I have a 64GB iPhone, the full backup is about 3 1/2 Gigs, so it fits. Try to do a backup with the 5 free. It will probably work. I think Apple keeps a record of what you have, but doesn't need to back up the actual songs, movies, etc.

By: Caroline

Caroline — Sat, 27 Apr 2013 14:23:46 +0000

In reply to Nathan. I'm having the same issue. 10GB of other. I can't backup to icloud as it will only hold 5GB. I'm stuck doing restore from my computer and it does the same things. Just puts the corrupt data right back on. Did you expand icloud storage or how did you figure it out?

By: Maddi

Maddi — Tue, 16 Apr 2013 01:14:37 +0000

This did not work. I have an 8gb iPod 4, and the Others is up to 3.9gb of space.

By: Savoy

Savoy — Fri, 12 Apr 2013 17:15:45 +0000

didnt work for me either…….everything went back to the same as it was.
how do you backup as NEW, in other words how do rename or name the backup as NEW??

By: Nathan

Nathan — Wed, 10 Apr 2013 21:47:22 +0000

In reply to Medo. Read my replay further up. I tried everything to get rid of 17GB of other. Restoring from iCloud worked. If you don't have one, set up is free.