Comments on: Is your mouse or trackpad not working with your iPad or iPhone?

By: Daniel

Daniel — Wed, 13 Oct 2021 18:11:33 +0000

Hello,

I an iPad Pro 12” and I have been using it with a third party Bluetooth mouse ever since iOS allowed it. It’s not until recently that the mouse has started crapping out. It completely disappears from the screen and even though I am moving it around like crazy it just doesn’t show up on the screen. Not until I have clicked all the mouse buttons a few times as well as moved it in great circles will it show up again. And this happens all the time.

I have updated to the latest version of iOS (after this started happening) without any improvement. I have changed batteries in the mouse. I have disconnected and reconnected the mouse by pushing the “forget this unit” in the settings. I have rebooted my ipad completely a few times.

When I searched for an answer on google I read that using a lot of video editing apps can sometimes cause this issue – as it uses up too much memory. As well can having too many windows active in your internet browser. Also, if your hard drive is too full it can be an issue.

I have made sure all of these things are not an issue. My HD is only half full, I am not using video editing apps frequently, and my internet browser is clean.

Full disclosure. For a while I have also noticed that my magic keyboard is a bit sluggish when used with the ipad. However, this mouse issue is completely new and very frustrating.

Help?

By: Robert Sattan

Robert Sattan — Wed, 29 Sep 2021 00:15:15 +0000

Hi Dan,
I bought a Wireless Mouse compatible with my new IPAD air. Tried following the somewhat confusing set up directions but believe I have it setup correctly. Some of the features, I still need to tinker with.

Anyway, it scrolls just fine BUT my mouse WILL NOT move. Probably something simple but, duh, I can’t figure it out. FYI, I’m using bluetooth not 2.4 on the mouse switch. I’ve also tried it with the transmitter/receiver plugged into the IPAD and without. PLEASE HELP?

Bob

By: Sourav

Sourav — Sat, 26 Sep 2020 16:03:42 +0000

Hi Dan,
I have an iPad 7th gen. I had paired my logitech pebble and used it before I updated to iPadOS 14. I didn’t use it for a long time, now after updating to iPadOS 14, my mouse stopped pairing. I removed the device and tried re-pairing. It doesn’t work, even through accessibility settings. I have disconnected the mouse from all other devices too. It just doesn’t connect, in the bluetooth section it says to check if the device is on or in range. Kindly help.

By: Willy Leveillee

Willy Leveillee — Tue, 12 May 2020 19:46:18 +0000

iMac mouse and Board are not blue tooth connected using mi cell phone what is my next move?

By: Elizabeth Jones

Elizabeth Jones — Sun, 12 Apr 2020 17:48:57 +0000

In reply to Dennis Dawson. Hi Dennis, Tap and hold the down-arrow key in the bottom-right corner of the shortcuts bar and wait until your iPad's on-screen keyboard appears.

By: Dennis Dawson

Dennis Dawson — Sat, 11 Apr 2020 22:06:44 +0000

Hi-
Just got the Logitech Anywhere 2 Bluetooth mouse.

It paired without any problem but if I open a new email message window and put the cursor anywhere, it does not bring up the onscreen keyboard.

Is there a setting I need to turn on to get the keyboard to come up??

Thanks.

By: Elizabeth Jones

Elizabeth Jones — Sat, 11 Apr 2020 15:30:03 +0000

In reply to Norbert Namenyi.

Hi Norbert,

What make and model of Bluetooth mouse are you trying to connect to your iPad Pro?

If you’re pairing with a non-Apple BT mouse (a third-party mouse), check the pairing instructions from the. mouse’s manufacturer’s support site. To pair a third-party BT mouse, you need to follow the same pairing steps as listed for a Mac (usually involves entering a specific code to pair–but steps are different depending on make and model.)

By: Norbert Namenyi

Norbert Namenyi — Sat, 11 Apr 2020 04:59:43 +0000

I have an iPad Pro and I am unable to see my mouse when I am in Bluetooth pairing.

I can see the mouse on my Mac Pro available in the Bluetooth menu and it says it’s not connected.

what am I missing?

My software is up-to-date. I also tried turning off both mouse and iPad Pro. No success.

By: Elizabeth Jones

Elizabeth Jones — Sun, 26 Jan 2020 23:03:09 +0000

In reply to Vinay Burman.

Hi Vinay,

Try the following:

Go to Settings > Accessibility and select Touch.
Select AssistiveTouch
Choose Pointer Style
Adjust the size by swiping right
Tap Color and change it to something that shows up like yellow
Tap Auto-Hide and toggle it off

By: Vinay Burman

Vinay Burman — Sun, 26 Jan 2020 14:53:27 +0000

Dear Dan,
My bluetooth mouse paired with my ipad pro 12.9 2nd generation but pointer does not show up. I have tried everything pair unpair, rebooth ipad but nothing seem to work. Can you please help.
Regards,
Vinay

By: Bjørn Nes

Bjørn Nes — Tue, 14 Jan 2020 14:40:29 +0000

Magic mouse2 connects to computer, but not to ipad pro. I connected at logitech mouse with a usb dongle to the ipad.. and until software updates come in place..

By: maza

maza — Sun, 12 Jan 2020 15:48:26 +0000

In reply to Leszek Torbiczuk. same issues here. the mouse works on a MacBook Air, is recognized is connected through the cable to the iPad (but doesn't work) and is not found by iPad bluetooth in all the different possible places :-(

By: Leszek Torbiczuk

Leszek Torbiczuk — Sun, 05 Jan 2020 21:08:38 +0000

same here…. nothing works

By: Sally Weaser

Sally Weaser — Thu, 02 Jan 2020 17:27:57 +0000

Also having trouble. Ipad pro can’t find the magic mouse 2 but its working fine on MacBook. 🙁

By: Barbara lowell

Barbara lowell — Wed, 25 Dec 2019 21:09:46 +0000

In reply to Barbara lowell. I meant to add 7th gen not pro or a

By: Barbara lowell

Barbara lowell — Wed, 25 Dec 2019 21:07:11 +0000

My Magic Trackpad doesn’t show up in my Bluetooth but it works with my Mac pro laptop and other older devices I cannot keep buying new devices every time I buy a new phone or iPad just
Bought 2019 iPad iOS 13.3

By: mikhta

mikhta — Sun, 22 Dec 2019 16:39:48 +0000

In reply to Hengky. i have the same problem, i own a magic mouse 2 but my iPad Pro didn't seem to detect my Magic Mouse. is there any advice for my problem?

By: Hengky

Hengky — Sun, 15 Dec 2019 20:14:23 +0000

Dear Dan Helyer,

I have Ipad pro 12.9 gen 2nd
Last week I bought Magic mouse 2 and connect to my Ipad, at that time was working.
Yesterday My ipad was upgrade the OS from 13.2 to 13.3, after upgrade I realize my magic mouse won’t work.
If I check from Bluetooth or switch control, magic mouse 2 is connected but the cursor is not appear.
So I try
– Forget the device (magic mouse 2) from my Bluetooth
– Re-pairing again from Accessibility – switch
But my magic mouse won’t detect
Would you help me how to connect my magic mouse 2.

Best regards,
Hengky