ATT support transfer of eSIM as per link above? iOS 13 supports the feature of eSIM transfer but it is carrier dependant. Anyone know?

Hi Arpan,

Unfortunately, this “ghosting” of old eSIM plans is something other users have noted as well. And there doesn’t appear to be a good fix or workaround in place.

Current tips to fix this issue are not good options–restoring from an iPhone backup that was made prior to installing that old eSIM plan or erasing all content and setting everything up as new.

Since we do not recommend either of these options, we suggest you contact Apple Support or set-up an appointment with your local Apple Store to show them the problem and hopefully, provide a less extreme approach.

If you find a better way to manage old eSIM plans, please let us know so we can share it and pay it forward!

Cheers,

Liz

When I lost my phone – a replacement phone was sent by the insurance company and when I click add cellular data plan – it shows two old accounts in gray letters but no option to remove them / delete them or re-add them back as my old esim or reinstate them back in my account.

From what it looks like is they are remnant of the iCloud saved information that does not have the option to delete them from my new device.

Can you please send instructions or guide of some kind or enable options somewhere to have the old plans removed.