Comments on: Use Recovery Mode to fix your iPhone, iPad, or iPod touch

By: Nali

Nali — Sun, 09 Jan 2022 21:47:16 +0000

That worked for me ! The computer assisted update… thanks for the instructions.

By: Caroline

Caroline — Wed, 10 Nov 2021 10:39:42 +0000

Hey, unfortunately I don’t have a fix for that but i’ve got the same problem – I was wondering if you’ve managed to sort it out? Phone’s been updated many times through iTunes, but then it’s still got the logo on and nothing changes

By: Brenda Suggs

Brenda Suggs — Sun, 10 Oct 2021 10:49:20 +0000

Hi – After going to recovery mode and choosing update – the apple logo and progress bar stayed on the screen for several hours. What is supposed to happen after you chose update?

By: Elizabeth Jones

Elizabeth Jones — Thu, 02 Jan 2020 15:16:46 +0000

In reply to BEVERLY Talbott. Hi Beverly, Does the iPad recognize your taps on the screen--we're asking just in case the screen replacement is the issue. Did Apple repair the screen or a third-party provider (or even yourself)? We've heard from some readers that there are problems with some third-party screen repairs and/or parts. If Apple repaired the iPad, set-up an appointment with an Apple Store Genius to review the issue. Even if Apple did not make the repair, they still may be able to assist you. If you don't want to go to an Apple Store or if it's not an option due to location, try a DFU Mode restore of your device. Hopefully, you backup your iPad's data and can reconnect to that backup. If you do not backup, you will lose your device's data including photos, texts, and so forth.

By: BEVERLY Talbott

BEVERLY Talbott — Wed, 01 Jan 2020 22:20:09 +0000

I replaced my screen on my iPad because it was broken, now it won’t accept my password to open my phone. I haven’t forgotten my passcode, the button won’t work.

By: DONG

DONG — Sat, 12 May 2018 13:42:47 +0000

Thanks so much for this solution.
It worked perfectly to solve my IP 6s problem.

By: Donna

Donna — Sat, 14 Jan 2017 20:42:48 +0000

Same problem

By: Richard

Richard — Wed, 25 May 2016 20:25:58 +0000

I’m having exactly the same problem. Do you ever find a solution?

By: Gay Nordquist

Gay Nordquist — Wed, 13 Apr 2016 20:32:30 +0000

My Mini Ipad does not respond to touch, it’s stuck in the beginina open screen with the date and slider moving on the button to open but when i slide my finger to open it does not respond not when i turn it off and reboot does it do anything, pressing the home key and power button on top takes it to another ‘power off’ slide prompt but still does not repsond. My co-workers whos been trying to help isn’t having any help. i told him i would need to call Apple Support and he said “good luck with that!” he’s never gotten ahold of a live person yet. Please show him wrong and help with my phone call for support. Thanking you in advance