Comments on: iPhone Passcode Required After iOS Update, Fix

By: Oluwagbemiga Anointing Abayomi

Oluwagbemiga Anointing Abayomi — Wed, 24 Aug 2022 07:18:29 +0000

Please I bought a iPhone 7plus and it’s like the phone was bypassed before and the current version is 12.2 which won’t allow me to do something things so I want to upgrade the phone to enable me to do something please I want to know if the phone will not lock to the old user iCloud account. Thanks I will really appreciate your help

By: willianCCC

willianCCC — Mon, 07 Jun 2021 03:50:57 +0000

Great! i used to bypass the passcode with Joyoshare iPasscode Unlocker,it need to connect the pc, i will save a lot of time if i see you article before, but it’s not too late.
Thank you so much!

By: Deseree

Deseree — Wed, 05 May 2021 02:53:40 +0000

Thank you. My phone randomly reset to a 6 digit passcode. The 123456 trick worked for my phone. it was fine then 10 min later it asked for a 6 digit code when it had always been a 4 digit code before. Thanks.

By: Chris Capelle

Chris Capelle — Mon, 22 Mar 2021 20:05:28 +0000

The 123456 thing worked for my MiL’s iPhone 11. I set her up with a 4 digit passcode and when it restarted after the iOS update, it was looking for six digits, not four.

By: Judy Picard

Judy Picard — Tue, 10 Nov 2020 11:51:26 +0000

I did the process find phone with iCloud. It says ready to erase when connected to internet. Can’t connect to internet with locked iPhone 8plus ad none of the codes worked. Each time I try a code it disables phone for a hour states try again. How to proceed have tried all suggestions for two days now.

By: Jonathan

Jonathan — Sun, 23 Aug 2020 04:20:37 +0000

So my ipad had 6 digit code number and I update my ipad to 13.6.1 and now when it is finish it ask me for a 4 digit code number which confuses me since I never set up a 4 digit code number. I try the 1234 password but it did not work. Can anyone help me ?

By: Michael

Michael — Tue, 11 Aug 2020 07:56:24 +0000

Your comment that granddad might make peace with using TouchID/FaceID instead of Pass Code is misleading. Remember that you will still need to be the adult with the pass code once every 6 1/2 days to keep the biometric feature working for another week (as well as after reboots, etc.).

By: Jose Magana

Jose Magana — Wed, 27 May 2020 21:59:30 +0000

I restored my iPhone XS Max on 5/26/2020 because I locked myself out & disabled my phone. After I restored my phone I keep getting a message stating that I need to put my old password in but I do not know it !!

By: Terry

Terry — Fri, 17 Apr 2020 14:49:02 +0000

After I SO update I cannot update my apple account??

By: Adolfo

Adolfo — Tue, 17 Dec 2019 21:35:27 +0000

It happened to my wife last weekend, she was using the phone and suddenly it shuts off, when it restarted it was passcode lock.
We used the 123456, 000000, 888888 and nothing.

We went to apple and they ”never had this report” unfortunately i do not have ICloud and worst i had pictures of my last family trip that I specially bought this iphone for.

I want to sue apple because they dont want to help to recover these priceless moments in my phone, who can help?

By: Elizabeth Jones

Elizabeth Jones — Thu, 24 Oct 2019 16:30:50 +0000

In reply to Marie.

Hi Marie,

Awesome. Thanks for letting us know this still works with iOS 13 and iPadOS versions.

Glad it worked for you–what a relief!

By: Marie

Marie — Thu, 24 Oct 2019 00:56:47 +0000

OMG… i thought i was losing my mind when my phone suddenly requested a 6-digit pass code. especially since i’m pretty sure i never set one. the 1-2-3-4-5-6 trick worked. thank you for taking the time to share your knowledge!

By: Marko

Marko — Sat, 19 Oct 2019 09:48:20 +0000

Hello. It really was a bad idea from Apple to force passcode “on” with ios 13 updates.

In my case, I turned it “off” months ago because of home and family use.

When ios 13 was introduced, my iPad required a passcode, which did not exist in my case.

I have no other option than to delete and set up my iPad as new, which did take some time.

Luckily I had a backup available.

Thumb down for Apple, and I will absolutely consider not buying Apple as my next device.

By: Ian

Ian — Thu, 05 Sep 2019 22:00:28 +0000

I was trying to Turn Passcode Off on an old iPhone that I only use as an alarm clock and for playing music but the option failed every time (it didn’t produce an error the phone just kept on requiring the code).

The suggestion here to clear website data made the difference, I had already emptied the Wallet and once I used the Safari Clear Website History & Data option only then would the Turn Passcode Off option finally work.

By: Jenn

Jenn — Wed, 19 Jun 2019 16:31:57 +0000

I didn’t use a passcode on my previous phone, got a new phone and just performed a system update, which then asked me for the passcode on my previous phone.

Entering 123456, as suggested here, worked!

Just wanted to put that out there for anyone else to give it a try.

By: Elizabeth Jones

Elizabeth Jones — Wed, 05 Jun 2019 14:47:24 +0000

In reply to Lesley.

HI Lesley,

First, force restart your device and see if that works.

How to force restart

* On an iPad with no Home Button and iPhones 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side/Top/Power button until the device restarts.
* On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
* On an iPhone 6s and earlier, iPad with a Home Button, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

Do you backup regularly using iTunes or iCloud?

If you are sure you never set-up a passcode, try restoring from an older backup and see if you can get past that passcode lock.

1. Open iTunes

2. Disconnect your device from the computer

3. Follow these device-specific instructions:

iPad with no home button or iPhone X or later, and iPhone 8 and iPhone 8 Plus:
Press and hold the Side/Top/Power button and one of the volume buttons until the power off slider appears.
Drag the slider to turn off your device.
Connect your device to your computer while holding the Side/Top/Power button.
Keep holding the Side button until you see the recovery mode screen.

iPhone 7, iPhone 7 Plus, and iPod touch (7th generation):
Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery mode screen.

iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button:
Press and hold the Side/Top/Power button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery-mode screen.

4. In iTunes, when you see the message to Restore or Update, choose Restore.

5. iTunes downloads the iOS software. If this takes more than 15 minutes, your device exits recovery mode and you need to repeat steps 2-4.

6. Wait for the process to finish. Then set up your device and connect to that backup

Hope this works for you!

By: Lesley

Lesley — Wed, 05 Jun 2019 04:24:24 +0000

I just updated to the iOS 12.3.1 and I did not have my passcode set.

Now after the update, my phone is asking for a passcode and nothing is working.

I’ve tried the defaults of 123456 and 000000 and the passcode that I was using prior and it will not unlock…

By: Elizabeth Jones

Elizabeth Jones — Thu, 23 May 2019 17:26:05 +0000

In reply to Tara M.

Hi Tara,

Thank you for providing this feedback. We’re sorry that it wasn’t clear and are updating the article so it’s easier to follow.

Thanks for the suggestions! We appreciate it.

Liz

By: Tara M

Tara M — Wed, 22 May 2019 20:55:26 +0000

The ‘Recover w/ iTunes’ section should have the very first step as being turn off the phone.

It is not clear in your instructions or not mentioned at all that the phone has to be off to be able to go into recovery mode.

It also isn’t clear that the recovery option populates and is displayed on your laptop and not the cell phone.

I appreciate the instructions but had to watch youtube videos, in the end, to figure out how to do this.

By: Russell Durant

Russell Durant — Wed, 17 Apr 2019 14:51:21 +0000

I do not believe the* (asterisk) is being recognized by other apps as an asterisk. As a result I am unable to login to multiple separate apps where I use an asterisk in my user I’d or psd.

Love iOS 12.2 (not)